PRIVACY POLICY

Effective Date: [Insert Date]
This Privacy Policy explains how MAXILLA MEDICAL Sp. z o.o. ("Company", "we", "us", or "our") collects, uses, discloses, and protects personal data when you visit https://maxilla-medical.net ("Website") or use our services.

1. Data Controller
The data controller responsible for your personal data is:
MAXILLA MEDICAL Sp. z o.o.
Website: https://maxilla-medical.net
Email: support@maxilla-medical.net

2. What Data We Collect
We may collect and process the following categories of personal data:
a) Identification Data

• Full name
• Company name
• VAT number
• Professional status

b) Contact Data

• Email address
• Phone number
• Billing address

c) Account Data

• Login credentials
• Order history
• License activation data

d) Technical Data

• IP address
• Browser type
• Device information
• Cookies and usage analytics

e) Communication Data

• Emails
• Support requests
• Meeting bookings

We do not intentionally collect sensitive personal data unless explicitly required for service execution and agreed separately.

3. Purpose of Processing
We process personal data for the following purposes:

• Processing orders and payments
• Providing software licenses (including RealGUIDE™)
• Customer support and technical assistance
• Contract management
• Compliance with legal obligations
• Website analytics and improvement
• Marketing communications (only with consent where required)

4. Legal Basis for Processing (GDPR)
We process personal data based on:

• Performance of a contract
• Compliance with legal obligations
• Legitimate interests (business operations, fraud prevention)
• Your consent (for marketing communications)

5. Data Sharing
We may share data with:

• Payment service providers
• Accounting and legal advisors
• IT service providers and hosting providers
• Software vendors where necessary for license activation
• Authorities when legally required

We do not sell personal data.
6. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR (e.g., Standard Contractual Clauses).
7. Data Retention
We retain personal data:

• For the duration of the contractual relationship
• As required by tax and accounting regulations
• As necessary to defend legal claims

When data is no longer required, it will be securely deleted or anonymized.
8. Cookies
Our Website may use cookies for:

• Essential website functionality
• Analytics
• Performance improvement

You can control cookies through your browser settings.
9. Your Rights Under GDPR
You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact: support@maxilla-medical.net
You also have the right to lodge a complaint with your local data protection authority.
10. Data Security
We implement appropriate technical and organizational measures to protect personal data against:

• Unauthorized access
• Alteration
• Disclosure
• Destruction

However, no internet transmission is completely secure.
11. Professional Limitation
Our services are intended for dental professionals and business entities. We do not knowingly collect data from minors.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be published on this page with a revised effective date.
13. Contact
For questions regarding this Privacy Policy or data protection matters, please contact:

MAXILLA MEDICAL Sp. z o.o.
Email: support@maxilla-medical.net
Website: https://maxilla-medical.net